OUR STORES

OUR LOCATION

#70861,5 FLOOR OF BUILDING 5
FUTIAN MARKET , YIWU CITY

ZHEJIANG PROVINCE , CHINA

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we take great care to ensure that the product images on our website accurately represent the actual products you will receive. However, please keep in mind that there might be slight variations in color, texture, or appearance due to factors such as lighting conditions during photography or the settings of your device’s screen. Rest assured, our team is dedicated to maintaining a high level of quality and consistency between the product images and the items you’ll receive. If you have any concerns upon receiving your order, our customer support team is here to assist you.

Why Import Products From Yiwu China?

The reason to import /export from Yiwu China?

  1. It has few big markets in Yiwu China.
  2. The prices are very competitive because of the local goverments management.
  3. The full supplying chain are excellent for most of commodity products.
  4. Most of companies have their own factory to ensure the supply terms.
How can I return an item?

Returning an item is a straightforward process. Here’s how you can initiate a return:

  1. Send email to our sales info@yiwugifts.com
  2. Tell us what is problem of the item.
  3. We will give you the address for return and send you back the payment.

Please note that our return policy outlines specific timeframes and conditions for returns, so it’s a good idea to review that before initiating the return. If you have any questions or encounter any issues during the process, don’t hesitate to reach out to our customer support team for assistance.

How to pay to your company
  1. Credit/Debit Card: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  2. PayPal: If you have a PayPal account, you can choose to pay using your PayPal balance, linked bank account, or credit/debit card associated with your PayPal account. Check our terms and conditions. We accept payment via paypal with amount less than usd1000.00
  3. Bank Transfer: We may offer bank transfer or wire transfer as a payment option. This involves transferring funds directly from your bank account to our company’s bank account. Please note that this option might have specific instructions and additional fees, depending on your location.
  4. Cash on Delivery (COD): In some cases, we might offer cash-on-delivery as a payment method, allowing you to pay for your order when it’s delivered to your doorstep. This option is usually available for select locations and products.
  5. More payment way please send email to info@yiwugifts.com

Please note that the available payment methods might vary depending on your location and the specific products or services you are purchasing. Make sure to select the payment method that is most convenient and secure for you. If you have any questions or concerns regarding the payment process, feel free to reach out to our customer support team for assistance.

What ship way you have?

Yes, we do offer door-to-door shipping for many of our orders. Door-to-door shipping is a convenient option that ensures your goods are delivered directly to your specified delivery address.

We can ship goods to you also by sea , air , DHL, UPS,road , train .FBA service.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    +86 186 0656 2223

     

    VIETNAM OFFICE